Online booking that fills the diary
A beautiful, mobile-first booking page on your domain. Real-time availability, deposits taken up front, and zero double-bookings — even when two clients tap “book” at once.
The operating system for modern salons
Run a salon people remember. Velour
Bookings, payments, clients, staff and growth — one calm, beautiful platform that does the admin so you can do the artistry.
AM
Aïsha M. — Balayage10:00 · with Priya · 2h 30m
Deposit paid
JT
James T. — Cut & finish11:15 · with Marco · 45m
Rebook due
RK
Rosa K. — Gel manicure12:30 · with Lena · 1h
Confirmed
Loved by independent salons, multi-site groups, nail bars, barbers, spas & clinics
Maison Lux
The Cutting Room
Bloom & Co
Studio Nº9
Glow Bar
Atelier Hair
One platform
Everything your salon runs on — finally in one place
Stop stitching together a booking app, a card machine, a spreadsheet and a group chat. Velour is the calm centre your whole team works from.
A client record worth keeping
Visit history, formulas, photos, allergies, preferences and lifetime value — every detail your team needs, one tap away, GDPR-handled.
Payments, deposits & invoices
Take deposits at booking, card in the chair, and the rest later. Stripe-powered, PCI SAQ-A, with invoices, gift vouchers and tips handled automatically.
Loyalty that brings them back
Points, tiers, rewards and gift vouchers with one honest ledger — no double-spend, no leakage. Clients see balances; you see retention climb.
Numbers that actually help
Daily takings, rebooking rate, no-show signals, staff performance and slow-moving stock — surfaced plainly, with drift alerts so the books always balance.
Staff, rotas & commission
Schedules, working hours, leave and commission tracked per stylist. Pay people right, see who’s booked solid and who has gaps to fill.
Stock without the spreadsheets
Retail and professional inventory, low-stock nudges and reorder suggestions from real demand — so you never run out mid-colour.
Marketing on autopilot
Win-back, birthday and rebooking messages by SMS & email, personalised to each client segment. Sent for you, on brand, on time.
Up and running fast
Live by the end of the day — not the end of the quarter
No migration nightmare, no week of training. Velour is designed so the person on the front desk gets it in minutes.
- Bring your salon inAdd services, team and hours. Import your client list — history, notes and all.
- Switch on online bookingPublish your booking page, set deposit rules, connect Stripe and your calendar.
- Let it do the chasingReminders, rebooking nudges and win-backs go out automatically. You just do great work.
‑34%
no-shows with deposits + reminders+28%
rebookings from auto nudges6 hrs
admin saved per week, typical1
place your team actually works from
✓
Today reconciledCard, cash & deposits matched to the penny
Balanced
Illustrative ranges from salons using deposits, reminders and automated rebooking. Your mileage will vary — pleasantly.
Smart — not spooky
Decisions backed by your own numbers
Velour’s recommendations are transparent, data-driven heuristics built on your salon’s history — with optional AI assist for written summaries. No black box, no creepy guesswork, always your call.
Smart rebooking
Predicts when each client is due based on their own rhythm and service, then nudges them at the right moment — not a generic blast.
Churn signals
Flags regulars going quiet before they’re gone, with a suggested win-back so you can act while it still matters.
Demand & staffing
Reads your booking history to forecast busy windows, so you roster the right people instead of guessing.
Dynamic pricing
Optional surge on peak slots and segment offers off-peak — fill the quiet Tuesday, protect the Saturday.
Stock intelligence
Reorder points and slow-mover alerts from real usage, so cash isn’t sitting on a shelf.
Colour memory
Surfaces formulas that worked for similar clients — your team’s collective expertise, on tap.
Plays well with your stack
Connected to the tools you already trust
Payments settle to your account. Revenue and commission flow into your accountant’s software. Bookings sync to your calendar. Nothing re-keyed, nothing lost.
- MoneyStripe Connect pays the salon directly; deposits, refunds and payouts handled.
- BooksService revenue, retail and commission sync to Xero, QuickBooks or Sage.
- CommsTwilio SMS and email for reminders, confirmations and campaigns.
Stripe
Xero
QuickBooks
Sage
Google Calendar
Twilio SMS
Mailgun
Qwikr POS
📅Today9 booked · 2 gaps · £840 expected
🔔Rosa is due a rebookTap to message — last in 6 weeksSend
💳Deposit receivedAïsha — Balayage, Sat 10:00£25
In your pocket
Your whole salon, on the phone in your apron
A real iOS & Android app — not a pinched-in website. Check the day, take a deposit, message a client and see your numbers between appointments.
- See the day at a glanceWho’s in, what’s next, where the gaps are.
- Act in one tapRebook, message, take payment, add a note — done before the kettle boils.
Simple pricing
One fair price. Every feature. No per-booking tax.
Start free for 14 days, no card needed. Keep your number and your data if you ever leave.
Solo
£29 / month
For the independent chair or a one-person studio.
- 1 calendar & team member
- Online booking + deposits
- Client records & history
- Card payments (Stripe)
- Automated reminders
Studio
£69 / month
For a growing salon with a team and a front desk.
- Up to 12 team members
- Everything in Solo, plus:
- Loyalty, gift vouchers & tips
- Commission & rota
- Smart rebooking & win-backs
- Accounting sync
Group
Let’s talk
For multi-site groups and franchises.
- Unlimited team & locations
- Everything in Studio, plus:
- Multi-location reporting
- White-label booking
- Priority support & onboarding
Prices exclude VAT. Plans and figures are placeholders — edit them to match your offer.
Why salons stay
Fewer gaps. Fuller diaries. Calmer Saturdays.
★★★★★
We took deposits for the first time ever and no-shows just… stopped. That alone paid for it in a fortnight.
★★★★★
The rebooking nudges feel like having a receptionist who never forgets anyone. Our quiet weeks aren’t quiet anymore.
★★★★★
Three locations, one screen, books that actually reconcile. My accountant literally said thank you.
Sample testimonials for layout — swap in real, attributed client reviews before launch.
Built to be trusted
Client data is sacred. We treat it that way.
Every salon is isolated from every other. Payments are PCI-scoped to Stripe. And it’s all built and hosted in the UK.
UK GDPR
Data processing agreement, export & erasure built in.
PCI SAQ-A
Card data never touches our servers — Stripe handles it.
Encrypted
Encryption in transit, scoped access, full audit trail.
Your data, yours
Export anytime. Leave with your clients and history.
Good questions
The things salons ask before switching
Do I have to take card details to start?
No. Start a full 14-day trial with no card. If Velour isn’t for you, walk away — nothing taken.
Can I move my existing clients over?
Yes. Import your client list with history and notes. Your data comes in clean and stays yours — export it anytime.
How do deposits work?
Set a deposit amount or percentage per service. Clients pay it when they book through Stripe; it’s reconciled automatically and reduces no-shows dramatically.
Does it work for multiple locations?
Yes. Run several sites from one account with per-location reporting, shared clients and group-level oversight.
Will it talk to my accountant’s software?
Service revenue, retail and commission sync to Xero, QuickBooks or Sage, so nothing is re-keyed at month end.
Is there really a mobile app?
A genuine iOS and Android app for you and your team — not a shrunken website. Manage the day from the floor.
What happens to my data if I leave?
You export everything and go. No hostage-taking. UK GDPR compliant, with a signed DPA available.
Give your front desk its evenings back
Set up Velour this afternoon. Take your first online booking — deposit and all — before you lock up tonight.
14 days free · no card · keep your number & data